MAJOR RESPONSIBILITIES

• Perform Resource Centre reception services including: telephone and in person inquiries
• Schedule appointments or refer clients as required
• Provide access to Labour Market Information
• Record statistical activities in Resource Centre
• Prepare monthly activity reports for Resource Centre
• Provide information and assistance on resume writing, interview skills and job search techniques
•  Assist clients with Resource Centre tools such as computers, software, facsimile, and photocopier Provide service or information to meet the need of clients as identified
• Provide information on the programs and other agencies in the community as required
•  Responsible for the equipment contained in the Resource Centre
•   Provides clerical support to team
•  Back up for other Case Aide Clerks
• Other related duties as assigned

For MTCU/EO offices in Cochrane, Iroquois Falls and Matheson:

• Promote and market specific interventions for funding under MTCU through Employment Ontario
•   Provide information concerning services, programs and local labour market conditions to   Employment Ontario clients
• Enter client data and other information in CAMS

 SKILLS / QUALIFICATIONS

•   Office Administration Diploma with relevant job experience or a combination of education/experience acceptable to the employer.
•  Relevant experience in the social services arena
•  Excellent writing, communication and customer service skills
•  Demonstrated ability in word processing and spread sheet software
• Working knowledge of the full range of programs delivered by the CDSSAB including;   Ontario Works, Child Care and Social Housing
• Criminal Record Search
•   Bilingualism in accordance with the French Language Services policy

An Equal Opportunity Employer

CDSSAB welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered is collected pursuant to the Municipal Act S.O. 2001, as amended, and will be used for the sole purpose of selecting a candidate.

Applications will be received in confidence by Sue Chenier, 500 Algonquin Blvd. E., Timmins, Ontario, P4N 1B7, telephone (705) 266-1201, via fax (705) 268-8290, or via e-mail Jobs@cdssab.on.ca later than April 21, 2020.